f777 bet Privacy Policy — How We Protect Your Personal Data

Section 1

Information We Collect

f777 bet collects personal information from players in the course of providing its online casino and sports betting services. The categories of data we collect, and the specific items within each category, are set out below.

1.1 Information You Provide Directly

When you register an account, complete KYC verification, contact support, or use any feature of the f777 bet platform, you may provide us with the following categories of personal information:

• Identity data: Full legal name, date of birth, gender, nationality, and National ID number or passport number.
• Contact data: Residential address (including city — Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, or Cox's Bazar), email address, and mobile phone number.
• Account credentials: Username and encrypted password hash. f777 bet never stores passwords in plain text.
• Financial data: Mobile financial service account identifiers (bKash, Nagad, Rocket, Upay), bank account details where applicable, and Visa/Mastercard card type and last four digits. Full card numbers are never stored on our servers.
• KYC documents: Scanned or photographed copies of government-issued ID documents and proof-of-address documents submitted for identity verification.
• Support communications: The content of any emails, live-chat messages, or other correspondence you send to the f777 bet support team.

1.2 Information Collected Automatically

When you visit f777-bet.net or use our platform, we automatically collect certain technical and behavioural data, including:

• Device and connection data: IP address, device type, operating system, browser type and version, screen resolution, and time zone setting.
• Usage data: Pages visited, links clicked, games played, bets placed (including stake amount, market, and outcome), session duration, and navigation paths through the platform.
• Transaction data: Records of all deposits, withdrawals, bonus claims, and wagers made through your f777 bet account, including timestamps and amounts in BDT.
• Cookie and tracking data: Data collected through cookies, pixel tags, and similar technologies as described in the Cookies section of this Policy.

1.3 Information from Third Parties

In limited circumstances, f777 bet may receive personal information about you from third-party sources, including:

• Identity verification and fraud-prevention service providers used during the KYC process.
• Payment processors, including bKash, Nagad, Rocket, and Upay, who confirm transaction status and account ownership.
• Responsible gaming databases, where you have self-registered a gambling exclusion, to ensure we do not re-open excluded accounts.

Section 2

How We Use Your Data

f777 bet uses the personal information it collects for the following purposes. In each case, we rely on a lawful basis for processing as noted.

2.1 Account Management and Service Delivery

We use your identity, contact, and account credential data to create and maintain your f777 bet account, authenticate your logins, process deposits and withdrawals, settle bets and game rounds, and deliver customer support. This processing is necessary for the performance of our contract with you as a registered player.

2.2 Identity Verification and KYC Compliance

We use identity data and KYC documents to verify that you meet our age requirement (18 years and above), to confirm your identity prior to processing withdrawal requests, and to comply with our anti-money-laundering (AML) obligations. This processing is necessary for compliance with legal obligations applicable to f777 bet.

2.3 Fraud Prevention and Security

We use technical data (IP address, device fingerprint) and behavioural data (betting patterns, login history) to detect and prevent fraudulent activity, account takeovers, multi-accounting, and bonus abuse. This processing is in our legitimate interest and in the interest of protecting our honest player community.

2.4 Responsible Gaming Monitoring

f777 bet uses behavioural and transaction data to identify players who may be displaying signs of problem gambling — for example, escalating deposit frequency, rapid loss-chasing behaviour, or requests to self-exclude. Where such patterns are detected, our responsible gaming team may reach out proactively. This processing is in the vital interest of the player and in our legitimate interest in maintaining a responsible platform.

2.5 Marketing Communications

Where you have given explicit consent, we may use your email address and mobile number to send you promotional communications about f777 bet offers, bonuses, and seasonal events (such as BPL season promotions, Eid special offers, and Pohela Boishakh bonuses). You may withdraw consent to marketing communications at any time by contacting our support team. Withdrawal of marketing consent does not affect the lawfulness of processing carried out before the withdrawal.

2.6 Platform Improvement and Analytics

We use aggregated and anonymised usage data to understand how players interact with the f777 bet platform, identify popular games and features, diagnose technical issues, and improve the overall user experience. Where data is genuinely anonymised and cannot be re-linked to an individual, it falls outside the scope of this Privacy Policy.

Section 3

Data Sharing & Third Parties

f777 bet does not sell your personal data to any third party. We share personal data only in the limited circumstances described below, and only to the minimum extent necessary for the relevant purpose.

3.1 Service Providers and Data Processors

We engage a small number of carefully selected third-party service providers who process personal data on our behalf in order to help us deliver the f777 bet platform. These include:

• Payment processors: bKash, Nagad, Rocket, Upay, and international card networks (Visa, Mastercard) receive the financial data necessary to process your deposit and withdrawal transactions.
• KYC and identity verification providers: We use third-party KYC services to verify identity documents. These providers process your name, date of birth, document images, and document reference numbers strictly for verification purposes.
• Game providers: Software studios including Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Spribe, and Ezugi receive your account identifier and transaction data in order to deliver and settle game rounds. They do not receive your full name, ID documents, or payment details.
• Hosting and infrastructure providers: Our platform is hosted on secure cloud infrastructure. The hosting provider processes data only as instructed by f777 bet and under a binding data-processing agreement.
• Analytics providers: Anonymised or pseudonymised usage data may be shared with analytics platforms to help us understand platform performance.

All third-party data processors engaged by f777 bet are bound by contractual obligations to process personal data only as instructed, to maintain appropriate security standards, and not to use the data for their own independent purposes.

3.2 Legal and Regulatory Disclosures

f777 bet may disclose personal data to competent authorities, law enforcement agencies, or regulatory bodies where required to do so by applicable law, court order, or to protect the rights and safety of f777 bet, its players, or the general public. In such cases, we will disclose only the minimum data necessary to satisfy the legal obligation.

3.3 Business Transfers

In the event that f777 bet undergoes a merger, acquisition, restructuring, or sale of assets, your personal data may be transferred to the acquiring entity as part of that transaction. In such circumstances, f777 bet will take reasonable steps to ensure that the receiving entity provides equivalent privacy protections, and will notify affected players via the registered email address where required by law.

Section 4

Cookies & Tracking Technologies

f777 bet uses cookies and similar tracking technologies on the f777-bet.net website to ensure the platform functions correctly, to remember your session and preferences, and to help us understand how players use the site.

4.1 What Are Cookies?

Cookies are small text files placed on your device by a website when you visit it. They allow the website to recognise your device on subsequent visits, maintain session state (such as keeping you logged in), and collect usage data. Cookies cannot execute programs or transmit viruses to your device.

4.2 Types of Cookies Used by f777 bet

• Strictly necessary cookies: Required for the platform to function. These include session cookies that maintain your authenticated login state and security cookies that prevent cross-site request forgery. These cookies cannot be disabled without breaking core platform functionality.
• Functional cookies: Used to remember your preferences, such as your preferred language setting and display options. These are not essential but improve your experience.
• Analytics cookies: Used to collect anonymised data about how visitors navigate the platform — which pages are most visited, where users drop off, and how long sessions last. This data is used solely to improve f777 bet's platform and user experience.
• Security and fraud-prevention cookies: Used to identify suspicious patterns of access, detect bot traffic, and protect player accounts from unauthorised access attempts.

4.3 Managing Cookies

You can control and delete cookies through your browser settings. Most modern browsers allow you to block third-party cookies, clear all cookies on exit, or receive a notification before a cookie is placed. Please note that blocking strictly necessary cookies will impair your ability to log in and use the f777 bet platform. For instructions on managing cookies in your specific browser, please refer to the help documentation provided by your browser vendor.

Section 5

Data Retention & Storage

f777 bet retains personal data for no longer than is necessary to fulfil the purpose for which it was collected, subject to any overriding legal or regulatory obligations that require longer retention periods.

The following retention periods apply as a general guide:

• Active account data: Retained for the duration of your account's active status plus a minimum of five years following account closure, in line with anti-money-laundering record-keeping requirements.
• KYC documents: Retained for a minimum of five years from the date of verification or from account closure, whichever is later.
• Transaction records: All deposit, withdrawal, and wagering records are retained for a minimum of five years following the date of the transaction.
• Support communications: Email and live-chat transcripts are retained for up to three years from the date of the interaction, unless a longer retention period is required in connection with an ongoing dispute or investigation.
• Marketing consent records: Records of consent to and withdrawal from marketing communications are retained for the lifetime of the account plus five years, to demonstrate compliance.
• Technical and usage logs: Server access logs and session logs are retained for up to 12 months, after which they are either deleted or irreversibly anonymised.

Personal data held by f777 bet is stored on servers located in secure data centres. Where data is transferred to a third-party service provider located outside of Bangladesh, f777 bet ensures that appropriate contractual safeguards are in place to protect the data in transit and at rest.

Section 6

Your Privacy Rights

As a player on the f777 bet platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact us at [email protected]. We will respond to all valid requests within 30 days and will not charge a fee for processing reasonable requests.

• Right of access: You have the right to request a copy of all personal data that f777 bet holds about you. We will provide this information in a clear, structured format within 30 days of receiving your request.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it. You may also update certain account details directly through your account dashboard.
• Right to erasure: Subject to any overriding legal retention obligations (such as AML record-keeping requirements), you have the right to request deletion of your personal data. We will assess each erasure request individually and explain our decision in writing.
• Right to restrict processing: In certain circumstances, you may have the right to request that we temporarily restrict the processing of your personal data — for example, while you contest the accuracy of data we hold about you.
• Right to data portability: Where processing is based on your consent or on a contract, you have the right to receive your personal data in a structured, machine-readable format and to request that it be transmitted directly to another data controller where technically feasible.
• Right to withdraw consent: Where we process your data on the basis of consent (for example, for marketing communications), you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to the withdrawal.
• Right to object: You have the right to object to the processing of your personal data where that processing is based on our legitimate interests, including profiling for responsible gaming monitoring. We will cease such processing unless we can demonstrate compelling legitimate grounds that override your interests.

Section 7

Security Measures

f777 bet takes the security of your personal data seriously and has implemented a range of technical and organisational measures designed to protect your information against unauthorised access, accidental loss, destruction, or disclosure.

7.1 Technical Safeguards

• SSL/TLS encryption: All data transmitted between your browser and the f777 bet platform is encrypted using industry-standard TLS protocols. Look for the padlock icon in your browser's address bar when visiting f777-bet.net.
• Password hashing: Account passwords are never stored in plain text. We use strong cryptographic hashing algorithms with per-account salts to protect password data.
• Access controls: Access to personal data held within f777 bet's systems is restricted to authorised personnel on a strict need-to-know basis. Administrative access is protected by multi-factor authentication.
• Intrusion detection: Our infrastructure is monitored 24 hours a day, 7 days a week for signs of unauthorised access, unusual traffic patterns, or attempted data breaches.
• Payment security: Full payment card numbers are never stored on f777 bet's servers. Payment transactions are routed through PCI-DSS compliant payment gateways.

7.2 Organisational Safeguards

• All f777 bet personnel with access to personal data are subject to confidentiality obligations as a condition of their engagement.
• Third-party service providers who process personal data on our behalf are subject to data-processing agreements that impose binding security obligations.
• f777 bet conducts periodic internal reviews of its data-handling practices to identify and remediate potential vulnerabilities.

7.3 What You Can Do to Stay Secure

While f777 bet takes every reasonable precaution to protect your data on our side, the security of your account also depends on the steps you take. We recommend:

• Using a strong, unique password for your f777 bet account that you do not use on any other website or app.
• Keeping your registered email address and mobile number up to date so we can contact you in the event of a security alert.
• Logging out of your account after each session, especially when using a shared or public device.
• Contacting f777 bet support immediately at [email protected] if you suspect that your account has been accessed without your authorisation.

Section 8

Policy Updates & Contact

f777 bet reserves the right to update or revise this Privacy Policy at any time. When material changes are made, we will notify active players by email to their registered address and by publishing a prominent notice on the f777 bet website. The "Last updated" date at the top of this page will be revised accordingly.

Your continued use of the f777 bet platform following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the changes, you have the right to close your account and request deletion of your personal data, subject to any legally required retention periods.

This Privacy Policy is written and maintained in English. In the event of any inconsistency between this English-language version and any translated summary, the English version shall prevail.